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Excellent

Good

Poor

Screen may have up to 3 very light scratches
No cracks, dents, scuffs, missing paint, pressure marks, screen burn, or dead pixels
Housing and camera surround may have up to 5 light surface scratches
Device must power on and be fully operational
Stylus must be included if originally supplied
Battery health must be at least 80%
Home button, Touch ID, Face ID, and NFC must function properly
Device must be a UK model with original software and hardware (not modified, jailbroken, or rooted)
Device must be free from any signs of liquid damage

Screen may have more than 3 very light scratches
Camera lens may be cracked or damaged
Home button, Touch ID, Face ID, and NFC must all function correctly
Stylus must be included if originally supplied
Battery health is at least 80%
Device must be a UK model with original software and hardware (not modified, jailbroken, or rooted)
Device may show signs of wear, including dents, scuffs, chips, or areas of missing paint

Device shows signs of liquid damage
Stylus is missing, if originally included
Physical damage present, including cracks, pressure marks, screen burn, bending, engravings, pixel discoloration, or dead pixels
Dust visible under the screen or on the camera lens
Screen has deep scratches that can be felt, delamination, deep chips, or cracked glass
Housing is heavily scratched or grazed and may require replacement
Home button, Touch ID, Face ID, or NFC functions are not working
Battery health is below 80%
Device is a non-UK model and has been modified, jailbroken, or rooted